evobet Platform Privacy Notice

This page describes what we collect when you use evobet and how we keep that data protected. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, e-wallet, or place a bet on Liga 1 fixtures, we record information necessary to verify your identity, process your payment, and deliver our service. We understand that privacy matters, so we've written this policy to be clear and direct about what we do and why.

We collect data only as needed to operate evobet responsibly. That data includes your name, email, phone number, residential address, government-issued identification, and payment details. We use this information to confirm your identity, comply with local regulations in Jakarta, Surabaya, Bandung, Medan, and other supported areas, prevent fraud, and resolve account disputes. We do not sell your data. We share it only with payment processors, regulatory authorities when required, and support staff who assist with your account.

Our commitment is to handle your information with care. We encrypt data in transit and at rest. We limit access to personnel who need it to serve you. And if you have questions about how we use your data or want to review, correct, or delete your information, we'll respond within five business days.

What Data We Collect and How We Use It

When you create an evobet account, we collect your email address and password. To verify your identity, we ask for your full name, date of birth, and residential address. We request a government-issued ID—passport, driver's licence, or national identity card—to confirm who you are. We may also ask for utility bills or bank statements to verify your address. These steps are standard anti-money-laundering practice and help us keep evobet secure for all users.

We collect payment information when you deposit. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction reference and timestamp. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we log your bank account number and the amount. We do not store credit card numbers or full bank account details on our servers; those are handled by our payment processors using encrypted channels.

We use this data to process your deposits and withdrawals, confirm your age and identity, prevent fraud and duplicate accounts, investigate disputes, and comply with local regulations. During peak periods like Idul Fitri, Idul Adha, or Imlek, when betting volumes on Liga 1, Piala Indonesia, and Piala AFF fixtures increase, our systems process higher volumes of this data—but we apply the same privacy protections consistently.

Third Parties and Data Sharing

We share data with payment processors who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. They see only the information necessary to complete your transaction. We may share your identity details with regulators and law-enforcement agencies if required by local law. We do not share game history, account balance, or betting patterns with third parties for marketing purposes. Our support team, based in Jakarta, Surabaya, Bandung, and Medan, may access your account information to resolve disputes or answer questions about your deposit or withdrawal.

Our evobet Privacy Commitments

We encrypt your data, limit who can see it, and retain it only as long as necessary to operate evobet and meet legal obligations.

We use SSL encryption to protect data in transit. Our servers may sit in jurisdictions outside Indonesia, but we maintain the same security standards regardless of location. We retain your account data for as long as your account is active, plus a period defined by local law to respond to disputes. If you close your account, we retain only the minimum information needed for regulatory compliance and dispute resolution.

We use cookies and tracking technology to improve your experience on evobet. Cookies remember your login session, language preference, and betting history within your account. We do not use cookies to track your behaviour across unrelated websites. You can disable cookies in your browser settings, though this may limit some evobet features.

Your Rights on evobet

You have the right to request a copy of the data we hold about you. You can request that we correct information that is inaccurate, delete your account and associated data (subject to legal-retention requirements), or restrict how we use your information. To exercise any of these rights, contact our support team via email or in-app chat. We will verify your identity before processing your request and respond within five business days.

We update this privacy notice periodically to reflect changes in our service or legal requirements. If we make material changes, we will notify you via email at the address associated with your account. By continuing to use evobet after such notice, you accept the updated terms.

If you have questions about our privacy practices, concerns about how we handle your data, or want to exercise your rights, contact us through the support section on evobet or email our privacy team directly. We take your privacy seriously and respond to all inquiries promptly.